The Ruff Life Resort

Alleged poor facility cleanliness

“Place smelled like dog urine upon entering and the counters were covered with cat fur.”

Alleged failure to communicate a dog injury

“no mention of him being injured during calls or at pick up.”

Alleged sanitation or supervision lapse

“Our other dog as we were walking out reaches down to eat a thrown up cat hairball.”

Alleged pest issue in reception area

“There were flies swarming all around in the reception area.”

Cleanliness and staff friendliness

“This place is filthy and the workers not friendly.”

Communication about an alleged injury

“no mention of him being injured during calls or at pick up.”

Facility hygiene and supervision

“Our other dog as we were walking out reaches down to eat a thrown up cat hairball.”