The Social Pup Dog daycare, boarding & grooming

Injury during grooming (quicked nail/cuts) and lack of immediate disclosure

“I notice that there is a brown spot on a nail... dry blood came off of it. The manager admitted they did make him bleed but because 'it was under control we dident mention it'.”

Last-minute boarding cancellation for a large dog after initial approval

“2 days later (week before our boarding date) they called us and told us they can no longer accommodate him... unprofessional of them to let us know only a week before.”

Grooming cancellations/Scheduling errors(3 mentions)

“We have had our dogs grooming appointments cancelled on 3 separate occasions... due to the groomer having an emergency.”

Refusal to groom nervous or matted dogs(4 mentions)

“Two times now I have been cancelled on due to Rob not wanting to groom my 11lbs cockapoo because she's too nervous.”