Janesville facilities
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The Suites

1717 Holiday Dr, Janesville, WI 53545

4.7
72 Google reviews
Cage-freeOutdoor yardAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaks

Overview

The Suites is a luxury dog boarding facility in Janesville, WI offering private, climate-controlled suites with multiple pricing tiers ($40-55/night). They provide individualized care with 4-6 outdoor breaks daily, photo updates, and medication administration. Grooming is available for existing clients, and they offer a sister daycare location (WOOFHAUS).

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Distemper, Rabies

Policies & Details

Hours & Billing

Checkout time:8-9am Monday through Friday
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:48 hour notice required for regular bookings (forfeits 1 day charge); 5 day notice required for peak/holiday bookings (forfeits deposit and 100% charge)
Deposit required — 25% non-refundable deposit for peak periods/holidays or stays longer than 4 days
Holiday surcharge — $5/day

Care & Play

Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Fire safety system

Extras

Multi-dog discount — 50% off additional dogs in the same suite / 40% off second dog
Senior dog accommodations

What Reviews Say

72 reviews analyzed

The Suites is a highly-regarded, family-run facility praised for its 'home-like' boarding environment featuring actual furniture and personalized care. Customers frequently highlight the exceptional grooming services and the staff's ability to make dogs feel like family, leading to high levels of trust and repeat business. While the facility excels in pet care, there are recurring notes regarding communication difficulties, such as unreturned voicemails and occasional scheduling/booking friction.

Dog happiness
5.0
Cleanliness
5.0
Safety
5.0
Facility
4.9
Staff
4.8
Value
4.7
Communication
3.5

People love

Home-like Environment(6)Grooming Quality(12)Personalized Care(15)

Staff shoutouts

Mattie(3 mentions)Lindsey(4 mentions)Bayly(2 mentions)Megan

Worth noting

Communication/Responsiveness(4 mentions)

“Called weeks ago about boarding, left a message and call was never returned.”

Booking/Availability Issues(3 mentions)

“I take off work using my vacation time and when I get there, a sign says they are booked up! They couldn’t bother to call me to cancel the appointment.”

Owner replies to 85% of reviewswarm tone18 repeat customers

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$40–$55/night

Contact

Visit Website+1 608-757-2334Get directions to 1717 Holiday Dr, Janesville, WI 53545

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