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The Urban Dog Dog Daycare

Name: The Urban Dog Dog Daycare
Address: 16811 110 Ave NW, Edmonton, AB T5P 1G8, Edmonton, AB, T5P 1G8, CA
Telephone: +1 780-489-7297
Rating: 4.4

16811 110 Ave NW, Edmonton, AB T5P 1G8

4.4

164 Google reviews

Staff overnightOutdoor yardPool / water playAccepts puppiesTraining

Overview

The Urban Dog Dog Daycare is a professionally supervised facility in West Edmonton offering structured dog daycare, overnight boarding, and training services. Their boarding includes integration with daycare activities, 24-hour care, and eco-friendly practices. Dogs are matched by temperament and energy levels, with strict vaccination requirements and temperament assessments required.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: DA2PP, Bordetella

What Reviews Say

164 reviews analyzed

The Urban Dog is highly praised by a loyal base of repeat customers for its effective training programs and the noticeable improvement in dogs' confidence and socialization. However, the facility faces significant criticism regarding its strict policy against 'strong breeds' over 5 months old and several serious allegations concerning the use of undersized crates. While many owners appreciate the daily video updates, a vocal minority of reviewers warn of poor transparency regarding crating and facility smells.

Drop-off / pickup

4.6

Staff

4.5

Dog happiness

4.4

Communication

4.3

Cleanliness

4.2

Value

4.0

Facility

3.5

Safety

3.2

People love

Confidence Building/Socialization(12)Training Programs(15)Social Media Updates(14)

Staff shoutouts

Pam(22 mentions)

Worth noting

Breed Discrimination (Pitbulls/Bully Breeds)

“This daycare refuses to accept my dog just because he is a pitbull mix!!! I am so incredibly offended, DISGUSTED.”

Inappropriate Crating/Cage Size

“Our dog (A 100lb lab) was in a way too small cage which he was not even able to lie down in.”

Allegations of name change to hide reviews

“They changed their business name from Infinite Pawsabilities to Urban Dog Day Care due to negative reviews.”

Breed restrictions(8 mentions)

“Unfortunate that this daycare discriminates dogs based on breeds.”

Hidden use of crates(5 mentions)

“The facility uses crates but is not open about this.”

Smell/Odour(3 mentions)

“when we walked in, there was a giant stench which other daycares we have tried have not smelt like that.”

Owner replies to 98% of reviewsdefensive tone28 repeat customers

At a Glance

Google rating

4.4/ 5

Review score

4.1/ 5

Amenities5 of 14

Reviews164

Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$54/night

Contact

Visit Website +1 780-489-7297 16811 110 Ave NW, Edmonton, AB T5P 1G8

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