The Village Pup
78050 Cll Cadiz, La Quinta, CA 92253
Overview
The Village Pup is a kennel-free dog boarding and daycare facility in La Quinta and Palm Desert, CA, offering 24/7 staff supervision in a climate-controlled environment. They provide live streaming webcams so owners can watch their dogs during stays, along with grooming services and medication administration for additional fees.
Amenities & Policies
Required vaccinations: vaccines must be up to date
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
144 reviews analyzedThe Village Pup is highly regarded for its clean, cage-free environment and popular 'pup cams' that allow owners to monitor their pets. While the majority of customers praise the loving staff and the facility's ability to return 'tired and happy' dogs, there are serious isolated concerns regarding a dog escaping the facility and allegations of breed and personal discrimination. Grooming services appear inconsistent, with some customers thrilled and others reporting poor communication and unexpected results.
People love
Staff shoutouts
Worth noting
Dog escaped facility
“Four hours after dropout they got the call every dog owner fears, somehow they had allowed Riley to escape (evidently he ran through multiple doors that should have never been open simultaneously).”
Breed discrimination (Bully breeds/Mastiffs)
“They don’t accept ANY bully breed dogs regardless of their behavior and temperature... I’m heartbroken.”
Allegations of discrimination (Race/Identity)
“As a Mexican woman I felt very offended and will not recommend The Village Pup to nobody. They pick and choose”
Grooming quality/pricing(4 mentions)
“instead of trimming him they completely shaved him and charged me almost $200 for it.”
Strict intake/boarding policies(3 mentions)
“they don’t board dogs who aren’t already part of their day care crew. If you’re from out of town... don’t bother.”
Unresponsive to inquiries(2 mentions)
“I requested information on how I can enroll my 6 month old pup... to this date, my request went ignored.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.6 stars from 146+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 146 reviews.
At a Glance
Pricing
Boarding
$55–$65/night
Daycare
$30–$38/day
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