The Wagmore Pet Resort
9440 Dietz Elkhorn Rd, Boerne, TX 78015
Overview
The Wagmore Pet Resort is a state-of-the-art eco-friendly pet resort in Boerne, TX serving the San Antonio area since 2010. They offer boarding with luxury suites, indoor/outdoor accommodations, and specialized areas for small dogs and senior pets, plus dog daycare with structured playgroups, professional grooming, and comprehensive training programs.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
132 reviews analyzedThe Wagmore Pet Resort is a highly polarized facility characterized by a pristine, modern environment and a staff that many customers find exceptionally loving and capable, especially with high-needs pets. However, the business is marred by several high-severity medical allegations and a management style that frequently becomes litigious or dismissive in response to negative feedback. While the majority of users report happy, clean pets, a significant minority warns of hidden billing fees, lack of visual transparency (cameras), and poor handling of medical emergencies.
People love
Staff shoutouts
Worth noting
Allegation of fatal internal injuries/dropping during grooming
“The vet looked at him and came back and asked if he had been dropped... I had to watch him die and care for him as best I could.”
Severe medical neglect (UTI/Bleeding unnoticed)
“I’m shocked no one looked at her long enough to notice she was peeing blood, and had blood stained privates.”
Physical injury (Ripped nail)
“Within 20 minutes of dropping him off we got a call from the pet resort that our dog ripped his nail off and was bleeding.”
Pricing and Sunday Billing Policies(4 mentions)
“They billed me three nights, Friday, Saturday and Sunday Night?!!? They said that's their billing practice for Sunday.”
Lack of photo updates/transparency(3 mentions)
“There are NO CAMERAS for you to check on your dog... we have never seen a picture of a single one of them.”
Defensive or unprofessional management(5 mentions)
“The manager Scott acted as if it was no big deal... told me we had been 'black-balled' because of the 'interaction'.”
Top Rated
4.5 stars from 134+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 134 reviews.
At a Glance
Pricing
Boarding
$25–$75/night
Daycare
$26–$34/day
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