Wallkill facilities
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The Woodlands Luxury Pet Resort & Spa

57 Pheasant Hollow Ln, Wallkill, NY 12589

4.7
207 Google reviews
Live webcamStaff overnightOutdoor yardPool / water playAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

The Woodlands Luxury Pet Resort & Spa is a high-end boarding and daycare facility in Wallkill, NY spanning 67 acres. They offer multiple accommodation tiers from standard kennels ($60-70/night) to luxury suites and doggy villas ($145/night), with add-on services including webcam access, swimming, massage, and spa treatments. New clients must complete a $20 temperament test before services.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Shot Records mentioned but specific vaccines not listed

Policies & Details

Hours & Billing

Drop-off hours:7:00am-11:00am
Pick-up hours:4:00pm-6:00pm
Checkout time:11:00am
Billing method:Per night

Cancellation & Deposits

Holiday surcharge — Peak season rates apply

Care & Play

Group play
Solo play
Daily updates — Paid
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Temperament test fee:$20

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount — 20% off second dog
Senior dog accommodations

What Reviews Say

206 reviews analyzed

The facility is overwhelmingly praised for its 'luxury' feel, beautiful wooded grounds, and a staff that genuinely bonds with the animals, leading to many dogs showing extreme excitement upon arrival. While the majority of clients appreciate the frequent photo updates and specialized amenities like the dog pond, a small number of serious reviews raise concerns regarding long overnight periods without potty breaks and lack of documentation for minor injuries. Overall, it is a highly-rated resort with a strong base of long-term repeat customers.

Staff
4.9
Cleanliness
4.8
Dog happiness
4.7
Value
4.7
Facility
4.6
Communication
4.5
Drop-off / pickup
4.5
Safety
3.8

People love

Enthusiastic dog reactions(15)Photo/Email updates(22)Luxury amenities (Pool/Suites)(12)

Staff shoutouts

Brittany(7 mentions)Dan(10 mentions)MaryannaBrandy

Worth noting

Unsupervised overnight intervals

“dogs are put to bed at 6 PM... and not let out again until 7 AM — a 13-hour stretch without a bathroom break”

Unexplained injuries/Negligence claims

“he had two separate cuts on his nose... indicating no one actually saw what happened.”

Allegation of heat stroke death

“How does a pet die from heat stroke under your care?”

Grooming quality/Clipper burns

“Both dogs had some type of clipper burn on their necks! The 'burn' is a bit larger then a quarter.”

Breed restrictions

“Call today to schedule the temperament test and I am told they are not taking German Shepherds.”

Owner replies to 45% of reviewsprofessional tone28 repeat customers

Top Rated

4.7 stars from 207+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 207 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.6/ 5
Amenities12 of 14
Reviews207
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$60–$145/night

Daycare

$52/day

Contact

Visit Website+1 845-564-3597Get directions to 57 Pheasant Hollow Ln, Wallkill, NY 12589

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