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Thousand Islands Dog Resort

Name: Thousand Islands Dog Resort
Address: 1490 Kingston 2, Kingston, ON K7L 4V1, Kingston, ON, K7L 4V1, CA
Telephone: +1 613-453-8032
Rating: 4.5

1490 Kingston 2, Kingston, ON K7L 4V1

4.5

64 Google reviews

Outdoor yardPool / water playReactive breeds OKClimate controlled

Overview

Thousand Islands Dog Resort is a dog boarding and daycare facility offering services with climate-controlled accommodations. They adjust outdoor activity durations for extreme weather, have dedicated spaces for aggressive/solo dogs, and suspend daycare during holidays. Policies include non-refundable deposits for peak periods, a 3.5-day minimum for holidays, and adjusted hours during busy seasons.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

What Reviews Say

64 reviews analyzed

The facility is highly praised for its expansive outdoor exercise areas and frequent photo updates, with many dogs showing visible excitement upon arrival. However, there is a significant divide between the high quality of animal care and the owner's polarizing communication style, which some customers find abrasive or rude. While long-term clients are fiercely loyal, recent red flags regarding a dog escape and disputes over medication/food handling suggest a need for improved administrative protocols.

Dog happiness

4.9

Facility

4.8

Value

4.7

Cleanliness

4.5

Drop-off / pickup

4.3

Staff

4.2

Communication

4.0

Safety

3.5

People love

Photo/Video Updates(12)Large Exercise Fields(10)Dog Excitement/Happiness(15)

Staff shoutouts

MiaAnnaCarmen

Worth noting

Dog escape incident

“This kennel has been in the news of late with regards to the escape of a dog named Leo.”

Staff releasing dogs without leashes in unsecured areas

“the staff member retrieving the dogs just opened the door of the place and let them out WITHOUT LEASHES or without asking me”

Owner's communication style/temperament

“I found the owner (?) condescending, rude and disinterested.”

Handling of owner-provided food/medication

“EXPENSIVE MEDICATED DOG FOOD 'THROWN AWAY' BY OWNER”

Owner replies to 58% of reviewsdefensive tone14 repeat customers

Top Rated

4.5 stars from 64+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 64 reviews.

At a Glance

Google rating

4.5/ 5

Review score

4.4/ 5

Amenities4 of 14

Reviews64

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$42/night

Contact

Visit Website +1 613-453-8032 1490 Kingston 2, Kingston, ON K7L 4V1

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