Alto facilities
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Thundering Paws Pet Ranch

114 Lone Mesa Ct, Alto, NM 88312

4.7
80 Google reviewsGoogle Verified
Photo updatesOutdoor yardPool / water playMedication adminGroomingClimate controlledOnline booking

Overview

Overnight dog boarding provides private rooms with fresh water, lifted cots, and snuggle blankets; there is no overnight staff, but management monitors a camera system and on-call staff can respond to emergencies.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 32 dogs

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Any additional food costs if the owner’s provided food is insufficient or if no food was provided.
Raw diet accommodated

Extras

Multi-dog discount — $30.00 per dog per night for the second dog in the same household and same suite; $20.00 per dog per night for each additional dog in the same household and same suite.
Owner operated

What Reviews Say

24 reviews analyzed

Thundering Paws Pet Ranch receives overwhelmingly positive feedback for friendly staff, clean facilities, caring treatment, dog enjoyment, and repeat use. A few older reviews raise concerns about communication, daycare play and water, grooming fulfillment, feeding instructions, and notification after a dog was separated. Pricing is described as fair by one reviewer and high by another.

Staff
5.0
Cleanliness
4.7
Value
4.7
Dog happiness
4.5
Drop-off / pickup
4.5
Facility
4.3
Safety
3.7

People love

Strong overall loyalty and satisfaction(8)Cleanliness(6)Dogs appear happy and eager to return(8)Staff friendliness and care(8)Repeat customers and continued business(5)

Staff shoutouts

KentHeidi

Worth noting

Alleged inadequate daycare activity and hydration

“I don't think he got any playtime at all, nor water while we were gone.”

No owner notification after dog separation following an alleged altercation

“We did not receive a single phone call to let us know what had happened.”

Reported feeding schedule discrepancy

“he was supposed to be fed 3 times a day.”

Paid or requested grooming and bathing reportedly not completed

“When we picked him up he had neither been groomed nor bathed”

Insufficient communication reported

“I would of liked for the staff to communicate more with us.”

Communication and updates(2 mentions)

“I would of liked for the staff to communicate more with us.”

Daycare playtime and water concerns

“I don't think he got any playtime at all, nor water while we were gone.”

Requested grooming and bathing not completed

“When we picked him up he had neither been groomed nor bathed”

No notification about an incident or separation

“We did not receive a single phone call to let us know what had happened.”

Feeding instructions not followed

“he was supposed to be fed 3 times a day.”

Owner replies to 50% of reviewsAvg response: 339dwarm tone8 repeat customers

Top Rated

4.7 stars from 80+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 80 reviews.

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Reviews80
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Max capacity

32 dogs

Min puppy age

3 months

Pricing

Boarding

$40–$70/night

Daycare

$20/day

Contact

Visit Website+1 575-454-9044Get directions to 114 Lone Mesa Ct, Alto, NM 88312

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