Tiki tails dog resort
4420 SE 16th Pl, Cape Coral, FL 33904
Overview
Tiki Tails Dog Resort is an award-winning luxury dog boarding and daycare facility in Cape Coral, Florida, featuring a 13,400 sq ft state-of-the-art indoor/outdoor facility with climate control, live camera feeds, and private Tiki-themed suites. They offer boarding, daycare with free play included, and grooming services, with dogs grouped by size and energy level for safe supervised play.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Care & Play
Requirements
What Reviews Say
304 reviews analyzedTiki Tails is highly regarded for its engaging daycare environment, with numerous owners reporting their dogs are 'obsessed' with visiting and come home exhausted. The facility's use of social media stories to provide transparency is a major highlight for customers. However, while the majority of experiences are positive, there are significant concerns regarding the owners' defensive response style to criticism and a few isolated but serious reports of medical/injury mismanagement.
People love
Staff shoutouts
Worth noting
Unreported injuries/Bite marks
“I noticed a puncture wound to his inner ear... All wounds appeared to be bite marks... concerning someone is not with the dogs at all times and they don’t inform owners.”
Medical mismanagement/Diet change without consent
“They never reached out to me before making the change. No call, no text, no email, no communication whatsoever. She ended up being so sick it cost me almost $700 in veterinary bills.”
Grooming quality/Puppy handling
“My Duggy boy's fur looks quite choppy and uneven... It actually looks like I tried to do it myself.”
Strict/Quick dismissal from daycare
“Within no more than a half hour we got a call that we had to come and get her because she wasn't playing nicely.”
Owner defensiveness
“Every google review under 5 stars receives a personal attack... no wonder people are scared to leave bad reviews!”
Top Rated
4.8 stars from 335+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 335 reviews.
At a Glance
Pricing
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