Glenelg facilities
🐕

Tiki's Playhouse

3830 Ten Oaks Rd, Glenelg, MD 21737

4.7
42 Google reviews
Cage-freeStaff overnightOutdoor yardMedication adminGroomingOvernight potty breaksOnline booking

Overview

Tiki's Playhouse is a cage-free dog daycare and boarding facility in Glenelg, MD, operating since 2008. They offer doggie daycare ($30-$43/day), overnight boarding ($85/night), grooming services, and 24/7 supervised care with a large off-leash playground. The facility requires a temperament test ($50) and has strict breed restrictions excluding all bully breeds.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Distemper/DA2P, Bordetella, Rabies

Breed restrictions: bully breeds

Policies & Details

Hours & Billing

Drop-off hours:7am-9am
Pick-up hours:4pm-6:45pm
Late pick-up fee:$25
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:One day's fee for the selected service
Holiday surcharge — $10/day

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:One full day of daycare required before boarding if not done cageless boarding in last 6 months
Temperament test fee:$50

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

42 reviews analyzed

Tiki's Playhouse is overwhelmingly beloved by customers, with 40 of 42 reviews giving 5 stars. The facility excels in dog happiness, staff friendliness, and facility quality. Long-term relationships are common, with many customers staying for years. However, there are notable red flags including communication failures and one detailed complaint about crating practices contradicting advertising. The owner (Kelvin) and manager (Jamie) are frequently praised by name.

Dog happiness
5.0
Staff
5.0
Facility
5.0
Safety
4.5
Communication
3.5

People love

Staff genuinely cares about dogs(25)Dogs happy and tired after visits(15)Great outdoor space(10)Long-term relationships(12)

Staff shoutouts

Kelvin(20 mentions)Jamie(8 mentions)Dana

Worth noting

Communication failures - reservation not confirmed, phone calls not returned

“I made a reservation and never heard from these people. I called a dozen times and I never spoke with a person.”

Dog crated despite 'cageless' advertising, dog stressed

“Advertises cageless boarding but had my dog in a crate and a run while he was there.”

Unexpected credit card fee

“Charged a 3% credit card fee without saying to bring cash/check in advance.”

Communication/booking issues

“I made a reservation and never heard from these people. I called a dozen times and I never spoke with a person.”

Crating practices not as advertised

“Advertises cageless boarding but had my dog in a crate and a run while he was there.”

Unexpected fees

“Charged a 3% credit card fee without saying to bring cash/check in advance.”

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.21

Pricing

Boarding

$85/night

Daycare

$30–$43/day

Contact

Visit Website+1 410-489-7889Get directions to 3830 Ten Oaks Rd, Glenelg, MD 21737

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing