Timber Ridge Pet Resort
17110 Ridge Rd, Upperco, MD 21155
Overview
Timber Ridge Pet Resort is a family-owned dog boarding and daycare facility located on 12 acres in Northern Baltimore County, Maryland, offering both overnight stays and daycare services. The facility features air-conditioned accommodations with private rooms, a large grassy play yard, and a full-size dock diving pool. Additional services include grooming, training, nature walks, and swimming, with pricing starting at $43/night for boarding and $30/day for single dog daycare.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
55 reviews analyzedTimber Ridge Pet Resort receives overwhelmingly positive reviews (46 of 55 are 5-star), with particular praise for owner Linda's genuine love of dogs, affordable pricing, and quality amenities like the pool. However, there are serious red flags in 3 negative reviews describing hygiene failures, a safety incident where a dog fell into a drain with no assistance, and dogs returning in distressed conditions. The owner responds professionally to reviews, including offering refunds and apologies for failures. The facility appears best suited for flexible, healthy dogs whose owners prioritize cost over luxury accommodations.
People love
Staff shoutouts
Worth noting
Dog safety incident - dog fell into drain in play yard with no owner assistance
“When he fell into one of the drains around the play yard and was struggling to get out, she offered no help, and I had to help him out.”
Dog returned in severely unsanitary condition - feces caked on dog, strong urine smell
“When we picked him up, he had feces caked on his bottom and he smelled very strongly of urine.”
Dog returned in distressed state - voiceless, appeared in shock
“My dog was completely unlike herself. she had absolutely no voice (usually her voice is hoarse but it was GONE), she looked like she was in shock.”
Dogs left in hot, steamy conditions with screaming dogs
“It was sooo hot and steamy in the 'shelter' room....I walked down the rows of screaming dogs”
Food/feeding instructions not followed
“At pickup all of his food was still in his bag, even though we reviewed this with the owner at drop off.”
Personal items not returned (bedding, collar)(2 mentions)
“His bed was also not in his kennel when we picked him up...they couldn't find his collar, and they didn't return his bedding.”
Poor communication at pickup(2 mentions)
“When i picked her up Linda was not there...no report on how she was, no conversation, nothing.”
At a Glance
Pricing
Boarding
$43/night
Daycare
$30–$60/day
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