TLC Pet Grooming, Boarding & Daycare

Grooming injury - dog shaved against instructions, nicked nose, razor burned private areas

“When we picked her up she had been SHAVED with a 1/2 inch guard all over, shaved a ring around the base of her tail, had nicked her nose, and razor burned her privates.”

Alleged lack of supervision in daycare leading to aggression incident

“The reality is they do not supervise the dogs they just put them all in a pen and collect your money.”

Communication issues - not returning calls, lack of notification about grooming changes(2 mentions)

“Never contacted me back.”

Wait time concerns

“Had an appointment at 8:30am and still hadn't started on my dogs 1 hr and 30 mins later.”

Rude staff behavior

“The staff was very rude to my wife who was extremely upset on how it was handled and how she was treated.”