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TLC Pet Lodge, LLC

318 Garnsey Rd, Delanson, NY 12053

4.9

30 Google reviews

Overview

TLC Pet Lodge, LLC is a pet boarding service located in Delanson, NY with an excellent 4.9 Google rating based on 30 reviews. The website content was not accessible at the time of extraction, making it impossible to determine specific services, policies, pricing, or facility details from the website itself.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

What Reviews Say

30 reviews analyzed

TLC Pet Lodge enjoys overwhelmingly positive reviews with 26 of 30 reviews giving 5 stars. The facility is praised for exceptional cleanliness, Christy and Jeff's genuine love for dogs, and excellent handling of shy, nervous, or dog-reactive dogs through individualized care. The single negative review (2 stars) addresses a booking communication issue that the owner addressed defensively but professionally. Repeat customers are common, with many noting they've boarded here for years and wouldn't go anywhere else.

Dog happiness

5.0

Staff

5.0

Cleanliness

5.0

Facility

5.0

Safety

4.5

Communication

4.5

Value

4.0

People love

Exceptional cleanliness(12)Wonderful with shy/nervous dogs(5)Great with difficult dogs/rescues(4)Photo updates and communication during stays(4)Individual attention/no forced dog interaction(3)

Staff shoutouts

Christy(28 mentions)Jeff(2 mentions)Kathy

Worth noting

Booking communication perceived as curt/unprofessional

“I received a curt iPhone message backing saying, "sorry, I have no room, thanks for checking". Extremely unprofessional.”

Owner replies to 100% of reviewsprofessional tone15 repeat customers

Top Rated

4.9 stars from 30+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 30 reviews.

At a Glance

Google rating

4.9/ 5

Review scoreInsufficient topic coverage

Amenities0 of 14

Reviews30

Repeat customersNumber of reviews that mention returning or being a regular customer.15

Pricing

Contact facility for pricing

Contact

Visit Website 318 Garnsey Rd, Delanson, NY 12053

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