Top Dog Daycare
161 Main St, Medway, MA 02053
Overview
Top Dog Daycare is a veteran-owned dog daycare and boarding facility in Medway, MA offering both daytime care and overnight boarding services. The facility features climate-controlled indoor/outdoor play areas, webcams for monitoring, and requires a temperament assessment before acceptance. They do not accommodate pit bulls or pit bull mixes and offer grooming services including baths.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, Distemper, Town license
Breed restrictions: pit bull, pit bull mix
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
64 reviews analyzedTop Dog Daycare is highly regarded by long-term clients for its friendly staff, clean facilities, and the convenience of an on-site dog wash. Most owners report that their dogs are excited to arrive and return home exhausted, frequently praising the daily photo updates and webcam access. However, a significant recent safety complaint regarding an undisclosed injury and lapses in play-area supervision highlights potential issues with management's conflict resolution and monitoring consistency.
People love
Staff shoutouts
Worth noting
Unreported physical injuries and poor post-incident communication
“After my sisters dog was sent home with multiple injuries to his face that not a single staff member mentioned ANYTHING about at pick up, management has refused to return calls.”
Lack of supervision in play areas leading to harassment/mounting
“The amount of dogs in that area was overwhelming and no supervision... saw my dog getting violated by two larger dogs... no one was around again.”
Supervision/Staff Attentiveness(2 mentions)
“The staff was sitting in the front, while I watched on the camera in the front room it all happening.”
Management Responsiveness(2 mentions)
“Management has refused to return calls to communicate with us, only sending a few texts here and there.”
Top Rated
4.7 stars from 65+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 65 reviews.
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing