Top of the Hill Kennels
145 McKinnel Rd, Highgate Center, VT 05459
Overview
Top of the Hill Kennels is a premier pet boarding facility in Highgate Center, Vermont, operating since 1997. They offer dog and cat boarding, doggie daycare, and professional grooming services. The facility features over 2,000 sq ft of indoor boarding space with individual kennels, 7 outdoor exercise areas, and separate cat condos. Dogs are exercised a minimum of 3 times daily, and the facility is climate-controlled with 24-hour relaxing music.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella, Canine Influenza (Strongly Recommended), Feline Leukemia or negative test (cats)
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
42 reviews analyzedTop of the Hill Kennels enjoys overwhelmingly positive reviews with 38 out of 42 reviews giving 5 stars. Customers praise the friendly staff, clean facility, and happy dogs that return tired and well-cared-for. However, one detailed 1-star review raises concerns about limited operating hours (dogs left alone 13 hours), underfeeding, and communication issues. The owner responded professionally to negative reviews. The facility appears to excel at daycare and grooming services with many repeat customers, though the single negative review highlights potential gaps in overnight care and pickup flexibility.
People love
Staff shoutouts
Worth noting
Dogs left alone for 13 hours in evening after staff leaves at 5:30pm
“All staff leave which is why you are not able to pick up after 5:30pm. Which means the dogs are left alone for 13hrs in the evening.”
Underfeeding dog - only half the amount she was meant to be fed
“they underfed my dog 1/2 the amount she was meant to be fed”
Owner initially did not respond to customer concerns
“I wrote to the owners to explain how I and my dog were treated and have not received a response.”
Inflexible pickup times causing customer inconvenience
“they refused to wait noting that they had been there all day”
Limited operating hours and inflexibility with pickup times
“we are not able to pick up after 5:30pm. Which means the dogs are left alone for 13hrs in the evening”
Water quality issue - water softener with sodium chloride
“they use a water softener with sodium chloride. Will need to bring my own water for him in the future.”
At a Glance
Pricing
Boarding
$60–$140/night
Daycare
$30–$60/day
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