Toudou
206A Rue Ste Thérèse, Charlemagne, QC J5Z 3G8
Overview
Salon Toudou is a pet care facility in Charlemagne, Quebec offering boarding (pension), daycare (garderie), and grooming services for dogs and cats since 2006. They provide 24/7 surveillance, private overnight enclosures, 2-3 outdoor breaks daily, and can administer medication. The facility also sells pet food and accessories, and offers grooming services including bathing, brushing, nail clipping, and styling.
Amenities & Policies
Required vaccinations: vaccins de base, Bordetella, rage
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
119 reviews analyzedToudou is highly regarded for its expertise in handling anxious, reactive, and elderly pets, with many owners praising the staff's patience and gentle approach. While primarily a grooming salon, its boarding and daycare services receive consistent praise for cleanliness and affordability. A single high-severity complaint regarding wait times and a physical injury stands out against an otherwise overwhelmingly positive reputation for professionalism and high-quality grooming results.
People love
Staff shoutouts
Worth noting
Allegation of injury and excessive wait times while restrained
“I find it unacceptable to make a dog wait 2 hours and 30 minutes with the halter tight around the throat... My dog had a big cut behind his ear.”
Wait times/Delays(2 mentions)
“For several weeks the grooming of my dog... took about 2-3 hours... each time I was told that they were very late.”
Top Rated
4.8 stars from 119+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 119 reviews.
At a Glance
Pricing
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