TreeTops Pet Resort
265064, Range Rd 64, Waiparous Village, AB T4C 1A1
Overview
Treetops Pet Resort offers luxury boarding and daycare services for dogs in two locations, with separate facilities for small (16" or under) and larger dogs. The resort emphasizes safe socialization, daily exercise, and amenities like a water park. Additional services include grooming, add-on activities like nature walks, and 24-hour monitoring with photo updates.
Amenities & Policies
Dog-to-staff ratio: X:1
Required vaccinations: Rabies, DHLPP, Parvo, Bordatella
What Reviews Say
67 reviews analyzedTreeTops Pet Resort is highly polarized; while the majority of clients praise the staff (specifically Forrest and Steffi) for their expertise with reactive dogs and frequent video updates, a small cluster of reviews reports severe negligence. Positive feedback highlights happy, tired dogs and a welcoming country atmosphere, but critical 'red flag' reviews cite significant dental injuries, extreme thirst, and filthy bedding upon pickup. Potential clients should weigh the high praise for staff interaction against serious concerns regarding overnight supervision and facility hygiene.
People love
Staff shoutouts
Worth noting
Severe physical injury and lack of transparency
“Multiple adult teeth were broken or missing, and his mouth was infected. He required emergency veterinary care and surgery, resulting in over $3,000 in vet bills.”
Neglect of basic needs (hydration and hygiene)
“My dogs returned home shell shocked and THRISTY. I'm talking drained their big water dish in less than a minute thirsty.”
Hygiene and Odor(4 mentions)
“My dogs and their bed smelled horrible, surprisingly there are unidentifiable smells that over powered the vomit.”
Billing discrepancies(2 mentions)
“unpleasant surprise of being charged for 3 nights stay for less than a 48hr stay... ended up paying double (!) amount of the original quote.”
Top Rated
4.6 stars from 67+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 67 reviews.
At a Glance
Dog-to-staff ratio
X:1
Pricing
Boarding
$44–$48/night
Daycare
$35–$38/day
Contact
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