Trumbull Animal Hospital

Pet died shortly after discharge with allegations of inadequate care and no overnight monitoring

“Not only did that not give care that they said they did that resulted in the need to put my animal down less then a hour after they discharged him but they have zero compassion.”

Needle/IV left in pet's leg after discharge - serious safety hazard

“under the bandage is the needle in her vein with a tube holding blood and connection for IV!!!! I WAS NOT INFORMED THAT THIS WAS LEFT IN HER LEG!!!!”

Failed to report critical test results for over a year

“My pet tested positive for a potentially serious disease and Trumbull Animal Hospital failed to report the results until OVER A YEAR LATER”

Wrong diagnosis that worsened pet's condition

“the vet made a wrong diagnosis, which put my dog into the hospital for 24 hours, almost causing death”

Staff member allegedly appeared intoxicated

“When I arrived she smelled like alcohol and was rude and slurring words at me”

No Sunday staff despite claiming weekend care available

“Who is taking care of these animals? Who would have taken care of Marley? Why do you assure me when I first took Marley in that weekend care was available?”

Pricing concerns - perceived as expensive or money-focused(12 mentions)

“This vet used to be good in 2016-2018 they sold out to a larger company and now focus on taking as much money out of your pocket as possible”

Communication issues - missed callbacks, no follow-up(8 mentions)

“3 separate calls to the vet left us with no return calls. And this was over a month ago.”

Poor customer service / staff attitude(6 mentions)

“The receptionist was rude and passive aggressive. I took my dog there for physical and did not like how money hungry this establishment is”

Wait times and scheduling issues(5 mentions)

“Waited for 35mins before nurse came to get me inside. Left me in the room until 4pm.”