West Milford facilities
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Unleashed Dog Solutions

54 Marshall Hill Rd, West Milford, NJ 07480

4.8
82 Google reviews
Cage-freeStaff overnightAccepts puppiesMedication adminTraining

Overview

Unleashed Dog Solutions is a cage-free dog daycare, boarding, and training facility in West Milford, NJ offering 5000 square feet of play space. They provide overnight boarding ($79-109/night), day camp, one-on-one training, board-and-train programs, and group classes with certified trainers. The facility requires a temperament test, offers daily photo updates, and accommodates senior dogs and puppies.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Late pick-up fee:$18/hour

Cancellation & Deposits

Deposit required50% deposit required for board and training programs
Holiday surcharge$10/day

Care & Play

Group play
Daily updatesFree
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet cost:Owner

Extras

Multi-dog discount$45 per additional dog for boarding
Senior dog accommodations

What Reviews Say

75 reviews analyzed

Unleashed Dog Solutions enjoys overwhelmingly positive reviews (96% are 5-star), with customers praising the caring staff, effective training programs (especially trainer Sheryl), clean facility, and happy dogs who return exhausted. However, 3 one-star reviews reveal serious concerns: dogs were left unattended during shift changes with no owner notification, and one reviewer alleged licensing issues and aggressive dogs. These incidents, while few, represent significant red flags regarding safety and communication that prospective customers should consider.

Dog happiness
5.0
Staff
5.0
Cleanliness
4.5
Facility
4.5
Safety
3.5
Communication
3.5
Value
3.5
Drop-off / pickup
2.0

People love

Staff genuinely loves dogs and knows their personalities(25)Dogs come home happy and exhausted(20)Excellent training services (especially Sheryl)(18)Clean, well-managed facility(8)Great for socialization(10)Photo updates throughout the day(6)Easy online scheduling(3)

Staff shoutouts

Sheryl(18 mentions)SarahCheryl(2 mentions)Max

Worth noting

Dogs left unattended during shift changes - customers found facility empty with lights off and doors locked

Today I showed up slightly early to pick up. The daycare doors were locked. Lights were off.

Lack of communication about dog status during emergencies/shift changes

We were never informed that our dog would be left alone for an unknown amount of time, this is daycare not kenneling!

Potential licensing/regulatory issues

I know that the owner had multiple problems with the town getting licensing for kenneling

Alleged aggressive dogs and safety concerns

aggressive dogs, facility does not get sanitized, uneducated staff and understaffed, animal control called couple of times

Communication failures during shift changes(2 mentions)

We were never informed that our dog would be left alone for an unknown amount of time

Dogs left unattended(2 mentions)

I found an empty parking lot, a locked front door, and no lights on inside

Perceived value/price

it's a little expensive for a doggy daycare

Owner replies to 99% of reviewsprofessional tone28 repeat customers

Top Rated

4.8 stars from 82+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 82 reviews.

At a Glance

Google rating
4.8/ 5
Review score
3.9/ 5
Amenities5 of 14
Reviews82
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$79–$109/night

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