Spokane facilities
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Updawg Pet Hotel & Daycare

720 E Sprague Ave, Spokane, WA 99202

4.9
87 Google reviews
Cage-freeSmall dog areaGroomingClimate controlled

Overview

Updawg Pet Hotel & Daycare is a cage-free boarding and daycare facility in Spokane, WA offering custom-built suites (no crates or kennels) for dogs, cats, and other pets. They provide separate play areas for large and small dogs, with daycare, boarding, and grooming services. The facility features competitive pricing with multi-dog discounts, military and new customer discounts, and referral rewards.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Distemper/Parvo (DHPP), Rabies, FVR-CP

Policies & Details

Hours & Billing

Billing method:Per night

Care & Play

Group play
Daily updates β€” Free
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount β€” $50/night one dog, $95 two dogs, $140 three dogs - suite pricing

What Reviews Say

78 reviews analyzed

Updawg Pet Hotel & Daycare is highly regarded for its exceptionally warm, personalized service and its ability to successfully socialize anxious or high-energy dogs. Customers frequently praise the staff's ability to remember every dog by name and the detailed 'report cards' provided after visits. While there are isolated concerns regarding medical notification and feeding accuracy, the owner is highly proactive in addressing feedback with professional and transparent solutions.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Value
5.0
Facility
4.9
Communication
4.8
Drop-off / pickup
4.8
Safety
4.2

People love

Staff Memory/Personalization(12)Socialization Success(15)Financial Flexibility/Compassion(2)Report Cards(5)

Staff shoutouts

Travis(12 mentions)Grace(5 mentions)Noah(2 mentions)Brooke

Worth noting

Medical oversight/Lack of notification

β€œMy dog came home with bloody stools and no one notified me when I picked her up.”

Feeding error (wrong food administered)

β€œthis time she was not fed her food. They were okay giving her another dogs food.”

Communication regarding health/diet incidents(2 mentions)

β€œIt’s messed up to not inform pet parents of that kind of thing.”

Owner replies to 72% of reviewswarm tone24 repeat customers

Top Rated

4.9 stars from 87+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 87 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities4 of 14
Reviews87
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Boarding

$30–$140/night

Daycare

$25–$35/day

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