Village Veterinarian
311 Lagrande Blvd, Lady Lake, FL 32159
Overview
Village Veterinarian is a veterinary hospital in Lady Lake, FL that offers pet boarding and daycare services for cats, dogs, and birds. They mention a luxury pet hotel called Village Pet Villas. As a veterinary facility, they can provide on-site emergency veterinary care if needed. The website provides minimal details about their boarding specifics, so interested pet owners are directed to call for more information.
Amenities & Policies
Policies & Details
Safety & Emergency
What Reviews Say
290 reviews analyzedVillage Veterinarian is highly regarded for its ability to accommodate same-day emergencies and its compassionate handling of elderly pets and end-of-life services. While Dr. Zelada and the technical staff receive frequent praise, there are significant recurring complaints regarding high costs, front-desk friction, and long wait times. A notable minority of reviews express concern over corporate management (Vetcore) and high vet turnover, though long-term clients of 10-20 years remain largely loyal.
People love
Staff shoutouts
Worth noting
Allegations of corporate negligence regarding a veterinarian with substance abuse and criminal charges.
“Vetcore allowed one of their doctors to keep practicing even while criminal charges were being brought against them... known to take medications from the clinic for personal use.”
Post-surgical complications and perceived lack of emergency responsiveness.
“My dog had surgery with them yesterday... I almost lost my dog due to his lungs collapsing. Again they reassured me the vomiting was normal.”
High pricing and upselling(12 mentions)
“This office is so disgustingly over priced... I was charged $996 and they didn't even run any test.”
Receptionist/Front desk attitude(5 mentions)
“Staff is amazing. Receptionist is awful. Don’t expect her to be helpful or understanding.”
Wait times despite appointments(6 mentions)
“Arrived at 3:15... finally called shortly after 4:00 and the technician took me to a room and advised me that it might be a while before I would be seen.”
High staff turnover(4 mentions)
“I find way too much turnover in the Village Veterinarian. The technicians are great, but I don't feel the same about the doctors.”
At a Glance
Pricing
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