Port Orange facilities
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VIP Pet Resort

6222 S Williamson Blvd, Port Orange, FL 32128

4.3
132 Google reviews

Overview

VIP Pet Resort is a dog boarding facility located in Port Orange, FL at 6222 S. Williamson Blvd. The facility operates daily from 8am-5pm (Sunday until noon) and is closed on major holidays. Reservations are made via downloadable forms that are emailed or faxed, with confirmation sent by email unless dates are unavailable.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

130 reviews analyzed

VIP Pet Resort presents a starkly polarized reputation; while many long-term customers praise the facility for its affordability, friendly front-desk staff, and unique 'nature walks,' a significant cluster of recent reviews describes alarming safety and health failures. Serious allegations include physical injuries (a dislocated hip), significant weight loss due to suspected lack of feeding, and poor sanitation. Potential clients should weigh the budget-friendly pricing against recurring reports of administrative incompetence and negligent animal supervision.

Value
4.3
Dog happiness
4.2
Staff
4.1
Facility
3.5
Drop-off / pickup
3.4
Cleanliness
3.2
Communication
3.0
Safety
2.5

People love

Affordability(12)Report cards/Photos(8)Nature walks(5)

Staff shoutouts

SamanthaNicoleTammyMelissaElaina

Worth noting

Severe physical injury/negligence

Our Frenchy was dropped on her head and suffered a dislocated hip... The owner refused to speak to us about this event defending the teenager who dropped her.

Medical neglect and weight loss

She lost 1 pound when she was in their care (She is only 7 pounds)... she drank a little bit of water and started throwing up over 10 times, mostly yellow bile.

Unexplained injuries/Puncture wounds

Last visit my boxer had puncture wounds on her nose which they attributed to her 'aggressive' nature which in 5 years she has never displayed!

Staffing/Abandonment concerns

No one was there... clearly they leave whenever they want regardless of scheduled business hours.

Feeding issues/Weight loss(4 mentions)

They were obviously not fed properly as both were visibly thinner and starving when they got home.

Hygiene/Urine smell(3 mentions)

our dog was covered in urine everyone of his toys smelled like piss

Administrative/Reservation errors(4 mentions)

I check on it in Oct... I then call a week before we left... and the girl said 'we don't have a reservation for your dog'.

Hidden fees/Billing disputes(3 mentions)

I noticed my paperwork stated a charge of $17 for a bath. I was at no time told there would be an additional charge for this.

At a Glance

Google rating
4.3/ 5
Review score
3.5/ 5
Amenities0 of 14
Reviews132
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

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