🐕

Wag Hotels - DFW

Name: Wag Hotels - DFW
Address: 3010 N Airfield Dr, DFW Airport, TX 75261, DFW Airport, TX, 75261, US
Telephone: +1 888-924-5463
Rating: 4.6

wag hotels

3010 N Airfield Dr, DFW Airport, TX 75261

4.6

562 Google reviewsGoogle Verified

Cage-freePhoto updatesStaff overnightOutdoor yardAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Wag Hotels Dallas/Fort Worth, located at DFW Airport, offers 24/7 boarding and daycare services with spacious climate-controlled rooms, 25,000 sq ft indoor/outdoor play areas, and specialized amenities like 24/7 in-room cameras and photo updates. The facility requires vaccination compliance but does not accept reactive breeds or pets needing medical care beyond standard medication administration.

Amenities & Policies

Cage-free

WebcamPhoto updates

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, FVRCP

What Reviews Say

541 reviews analyzed

Wag Hotels DFW is highly praised for its unmatched 24/7 accessibility and strategic location near the airport, making it a top choice for travelers. While the staff is frequently described as loving and attentive, there are significant localized concerns regarding sanitation (pets returning soiled) and occasional lapses in following medical/feeding protocols. Overall, it offers a premium, high-activity environment that most dogs and cats enjoy, though customers should verify specific care instructions upon check-in.

Drop-off / pickup

4.9

Staff

4.7

Dog happiness

4.5

Communication

4.2

Facility

4.0

Safety

3.9

Cleanliness

3.8

Value

3.5

People love

24/7 Convenience(45)Proximity to DFW Airport(38)Exceptional Cat Care(14)

Staff shoutouts

Samantha(6 mentions)Klarissa(4 mentions)Jennifer(4 mentions)Jessica

Worth noting

Pets returned covered in urine/feces

“picked him up COVERED in urine, along with all of his toys and belongings. The photos they uploaded in the app even showed his paws stained yellow.”

Medication and feeding instructions ignored

“The medicine was intact, was never given to him... they just don’t pay attention to special requirements.”

Inadequate climate control (A/C issues)

“I questioned the temperature back there (which was AWFUL) and they made it seem like it just happened... This is summer in Texas after all.”

Webcam technical issues(12 mentions)

“The web cam needs to be fixed as the setup is not conducive to seeing them. Too far.”

High pricing/Upcharging(15 mentions)

“Some people might find it expensive but it’s the service is what you pay for.”

Lack of report cards/updates(8 mentions)

“I was supposed to get updates and photos of our pet and we went several days without hearing anything.”

Owner replies to 98% of reviewsAvg response: 2dwarm tone52 repeat customers

Top Rated

4.6 stars from 562+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 562 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.2/ 5

Amenities9 of 14

Reviews562

Repeat customersNumber of reviews that mention returning or being a regular customer.52

Pricing

Contact facility for pricing

Contact

Visit Website +1 888-924-5463 3010 N Airfield Dr, DFW Airport, TX 75261

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing