Petersburg facilities
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Wag It

2056 Witmer Rd, Petersburg, ON N0B 2H0

4.8
38 Google reviewsGoogle Verified
GroomingOnline booking

Overview

Wag It Pet Haven is a small, owner-operated pet boarding and grooming facility in Petersburg, Ontario established in November 2021. The facility offers dog boarding services and professional grooming (bath/blowout, trim/tidy, and full haircut services) performed by owner Abigail, who has been grooming professionally since 2017. Grooming appointments are available Tuesday-Thursday from 7:30am-10:30am with drop-off at the boarding location, and all grooming services are cash only.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Cancellation & Deposits

Cancellation penalty:50% no show fee if less than 1 hour notice

Extras

Owner operated

What Reviews Say

38 reviews analyzed

Wag It is highly regarded for its personalized care, with many owners praising the staff's ability to handle anxious dogs, raw diets, and medical needs. The facility excels in communication through frequent Instagram video updates, which significantly reduces owner anxiety. While there was a notable conflict regarding a dog's aggressive behavior and a seasonal outbreak of kennel cough, the owners respond to criticism with detailed, professional explanations.

Staff
5.0
Dog happiness
4.9
Communication
4.8
Drop-off / pickup
4.8
Value
4.7
Cleanliness
4.5
Safety
4.5
Facility
4.2

People love

Social Media Updates(9)Last-minute flexibility(5)Specialized Care (Diet/Medical)(4)

Staff shoutouts

Abigail(6 mentions)Tristan(6 mentions)

Worth noting

Aggression management and breed handling dispute

They deemed our bulldog aggressive... Suggested she wasn’t socialized with diverse individuals, what they said 'black people'.

Kennel Cough

later found it that both dogs had kennel cough. Yes they were vaccinated.

Booking/Admin errors

I was told that their vaccination records were not updated. Which I had uploaded a month prior.

Owner replies to 100% of reviewsprofessional tone10 repeat customers

Top Rated

4.8 stars from 38+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 38 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.7/ 5
Amenities2 of 14
Reviews38
Repeat customersNumber of reviews that mention returning or being a regular customer.10

Pricing

Contact facility for pricing

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