Wag'en Tail Ranch

Reported severe cleanliness and property-condition problems at pickup

“the condition my dogs and property were returned to me was actually disgusting.”

Reported missed meals and treats

“did not get fed two of their meals and they also did not get any treats”

Reported profane or rude staff communication

“Lady on the phone was very rude. Even dropped the f bomb on me”

Reported playtime substantially below the requested schedule

“he had only been let out to play 3 times”

Confrontational owner response disputing reviewer legitimacy

“THIS PERSON DOES NOT BOARD WITH US! THIS REVIEW IS A VINDICTIVE REVIEW”

Dogs or belongings returned dirty or smelling of urine(2 mentions)

“both dogs dirty and smelled”

Feeding or treat instructions not followed(2 mentions)

“did not get fed two of their meals and they also did not get any treats”

Requested arrangements not fulfilled(2 mentions)

“I also requested my dogs be in kennels next to each other. They agreed that would be fine and my dogs did not end up next to each other.”

Rude communication(2 mentions)

“Lady on the phone was very rude. Even dropped the f bomb on me”

Insufficient or disputed playtime(2 mentions)

“he had only been let out to play 3 times”