Wagland Kennel

Dogs returning with serious injuries/cuts without notification

“I just noticed a cut on my girl's upper lip. It's small, and I understand dogs can get hurt, but a heads up would have been nice.”

Flea infestations and severe skin infections

“his body was covered with dead fleas...He was also covered with multiple, infected hot spots.”

Dogs becoming severely ill after boarding (vomiting, diarrhea, dehydration)

“the day after we picked up they both became very sick - Coming out of both ends...the cost of meds, testing and vet visits was around $200.”

Potential neglect - dog not fed, left in soiled cage

“they had forgotten to feed him for an entire week...he smelled as if they had abandoned him leaving him no choice but to urinated and defecate on himself in his own kennel.”

Rough handling of dogs by staff

“he grabbed my golden retriever by the back of the neck, pushed him into the ground, and said CALM DOWN.”

Communication/phone accessibility issues(4 mentions)

“The kennel is not reachable by phone call (they do not answer phones during business hours)”

Rude staff behavior(4 mentions)

“the guy who took her from us seemed rude and standoffish, almost as if he hated his job.”

Dogs returning injured or sick(5 mentions)

“My dog is less than one year-old...I will be taking my dog to the vet tomorrow.”

Lack of transparency about facility(2 mentions)

“I was told that clients were not allowed in the kennel part of the facility because of their insurance. I thought they must be hiding something.”