Wags 2 Whiskers LLC
3729 S Robertson Blvd, Culver City, CA 90232
Overview
Wags 2 Whiskers is an award-winning pet care facility in Culver City, CA operated by Carolina and Dillion since 2014. They offer 24-hour boarding, daycare, and holistic grooming services with a cage-free, home-like environment, high staff-to-pet ratios, and specialty services like lymphatic massage. The facility uses HOCL for green cleaning and welcomes dogs, cats, and special needs pets.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
188 reviews analyzedWags 2 Whiskers is highly regarded for its compassionate, family-run atmosphere, particularly excelling with anxious, elderly, and special-needs pets. While the staff receives near-universal praise for their 'animal-first' energy, there are significant concerns regarding facility transparency and occasional safety lapses in the lobby. Overall, it is a top choice for owners seeking personalized care and specialized skin treatments, though some customers report inconsistencies in grooming results and facility cleanliness.
People love
Staff shoutouts
Worth noting
Physical attack/Safety incident
“our maltipoo was attacked by a pitbull in the less than 10 minutes we spent in this facility... the groomer let a pitbull out into the lobby area without a leash.”
Bite marks/Injuries during play
“I picked her up one time with bite marks. Before I saw her they told me she had 'dots' from another dog.”
Disease/Illness outbreak
“Our pup came home badly sick at least 5 times... once with kennel cough. This means that W2W did not do their due diligence on admitting new dogs.”
Grooming quality (shaving/uneven cuts)(4 mentions)
“If you want your dog shaved then this is the place for you... worst groom any of my dogs have ever received.”
Facility transparency (No tours allowed)(3 mentions)
“Not being allowed to view the facility to see if I am interested at all... without filling out your application... is an absolute NO.”
Odor/Sanitation(3 mentions)
“As soon as you walk in your met with an unbearable smell of urine.”
Top Rated
4.7 stars from 189+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 189 reviews.
At a Glance
Pricing
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