Middle Island facilities
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Wags and Tails Kennel - Middle Island

101 Currans Rd, Middle Island, NY 11953

4.4
100 Google reviews
Outdoor yardMedication adminGroomingClimate controlledOnline booking

Overview

Wags-n-Tails is a family-operated pet boarding and grooming facility in Middle Island, NY, owned by Peter and Pat Ross since 1988. Located on 2 acres of wooded property 15 minutes north of the Long Island Expressway, they offer dog and cat boarding, grooming, and daycare services with a focus on Tender Loving Care. The facility features climate-controlled kennels with indoor/outdoor access, separate cat accommodations, and pickup/delivery services from Montauk to Manhattan.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, FVRCP, DHPP, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:8am-Noon & 3pm-6pm
Pick-up hours:8am-Noon & 3pm-6pm
Billing method:Per night

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On site

Extras

Senior dog accommodations
Owner operated

What Reviews Say

100 reviews analyzed

Wags and Tails Kennel is a highly recommended facility with an exceptional 82% five-star rating. The owner Peter is frequently praised for his caring nature, patience with anxious/reactive dogs, and accommodating service. The unique indoor/outdoor run setup and individual dog spaces make it ideal for dogs with behavioral challenges. The main concerns are occasional cleanliness complaints (urine smell, poop cleanup) and some handling concerns during drop-off/pickup. Despite these issues, the overwhelming majority of customers are loyal, long-term clients who appreciate the reasonable pricing, flexible scheduling, and the obvious love the staff shows to pets.

Dog happiness
4.7
Value
4.6
Staff
4.5
Safety
4.5
Facility
4.5
Drop-off / pickup
4.4
Communication
4.2
Cleanliness
3.3

People love

Excellent for anxious/reactive dogs(12)Individual dog spaces/indoor-outdoor runs(15)Long-term loyalty/years of service(18)Peter is caring and knowledgeable(22)Reasonable pricing(8)Dogs happy upon return(25)Grooming/bathing included(10)

Staff shoutouts

Peter(45 mentions)Patty(3 mentions)

Worth noting

Smell of urine/poop in facility

the place smelled like dog urine I wouldn't leave my dog at that place ..just not clean at all

Dogs returned smelling of urine

came back extremely anxious and smelling like urine

Wet/mildewed blankets

mildew blankets, why were my dogs blankets even wet

Rough handling during drop-off/pickup

neither my husband or I was too pleased how she was handled when we left her and picked her up

Kennel cough/illness after stay

the both now have kennel cough

Handling concerns(3 mentions)

neither my husband or I was too pleased how she was handled when we left her and picked her up

Facility odor(4 mentions)

the place smelled like dog urine

Communication gaps about dog wellbeing(2 mentions)

Never once were any of these comfort aids provided or his medication

Dog returned with health issues(3 mentions)

came back extremely anxious and smelling like urine

Owner replies to 100% of reviewsAvg response: 1dprofessional tone42 repeat customers

At a Glance

Google rating
4.4/ 5
Review score
4.3/ 5
Amenities5 of 14
Reviews100
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Contact facility for pricing

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