Wags and Whiskers Pet Resort

Allegation of staff yelling at dogs

“I hear them yelling at the dogs all day long. Never play with them, always yelling.”

Dog conflict and behavior-management concerns

“my dog did not get along with a particular dog there”

Breed restrictions may affect eligibility

“this facility has breed restrictions”

Grooming price dissatisfaction

“But charged me an arm and a paw for my bill. It was $165.”

Perceived insensitive communication about a dog's medical history

“Once we were cleared to return we were greeted with “oh it’s seizure dog!” a few times which I thought was rude and unprofessional.”

Behavior or health-related restrictions and removal from service(2 mentions)

“They wouldn’t allow him to come back until my vet called them to say he was healthy to be there”

Disputes over communication and warnings(2 mentions)

“We do have documentation of communicating with you on 2/5/2025 about this behavior”

Concerns about staff training and structured supervision(2 mentions)

“I do not think the staff has had any formal training”