Walkers Pet HoTail Pet Care Center
4603 William Penn Hwy, Murrysville, PA 15668
Overview
Walkers Pet HoTail is a family-owned pet care facility established in 2007, offering dog and cat boarding, daycare, grooming, training, and veterinary services at two locations in Murrysville and North Versailles, Pennsylvania. The facility features climate-controlled indoor suites with daily sanitization, multiple outdoor breaks included with stays, and personalized one-on-one attention with small-group playtime.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
196 reviews analyzedWalkers Pet HoTail enjoys overwhelmingly positive reviews with 85%+ 5-star ratings. Customers consistently praise the caring staff, excellent grooming (especially Crystal), and the genuine love shown to pets. Dogs reportedly get excited to visit. Minor complaints involve deposit policies, occasional unexpected charges, and isolated incidents (driver safety, grooming injury, dog injury). The owner responds to every review professionally and warmly, typically within a day. Long-term loyalty is strong with many customers using the facility for 7-10 years.
People love
Staff shoutouts
Worth noting
Driver safety concerns - reports of texting while driving and reckless speeding
“On 11-3-25 whoever is driving their branded car likes to blow through stop signs while texting on the phone.”
Grooming injury - dog tongue cut during grooming
“the groomer cut her tongue. When we we were called there was no mention of it until i picked her up.”
Dog injury during stay - hot spot/gash on neck
“I picked my dog up and he had a huge sore on the side of his neck.”
Deposit policy for grooming services(2 mentions)
“They require a $30 deposit for grooming services... I politely declined and will now go elsewhere to have our dog groomed.”
Unexpected/hidden charges(3 mentions)
“Take great care of the animals, but was surprised by some charges.”
Sunday pickup policy/forced Sunday charge
“Sunday hours are 2pm-5pm, and you are forced to pay for Sunday no matter what.”
Communication issues about fees and policies(2 mentions)
“they would tell me 'your dog was not friendly he had to be in a separate room so that is an extra whatever amount to your total'”
At a Glance
Pricing
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