Warsaw Pet Lodge
1596 NC-50, Warsaw, NC 28398
Overview
Warsaw Pet Lodge is a climate-controlled pet boarding and daycare facility in Warsaw, NC offering indoor accommodations for dogs and cats, including luxury suites, indoor housing kennels, and cat condos. They provide daycare services, grooming, and have an in-house pet boutique with supplies and treats.
Amenities & Policies
Policies & Details
Care & Play
What Reviews Say
56 reviews analyzedWarsaw Pet Lodge receives overwhelmingly positive reviews with 54 out of 56 ratings at 5 stars. Pet owners consistently praise the caring staff, clean facilities, and happy dogs who eagerly enter the facility. The single 1-star review describes a serious medication error incident in June 2021 that resulted in a pet's life-threatening emergency, along with lack of follow-up from management. Despite this severe incident, the pattern of 25+ repeat customer signals and enthusiastic recommendations suggests this is an isolated case. The facility excels in dog happiness, staff friendliness, and creating a family-like atmosphere.
People love
Staff shoutouts
Worth noting
Medication administration error - dog received wrong medication resulting in life-threatening emergency
“All the symptoms my baby had were side effects of the medication which leaves me to believe that my baby got my fur granddaughter's medicine.”
No follow-up after medical emergency
“Oh yeah, not one person from this place has called to check on my baby”
Suite vs board policy confusion
“I think the suite vs. board policy needs to be explained a little more- since suites are paid by nights, if you pick up in the afternoon, your suite checkout is 12:00 so your dogs go to board at that point. I wish that was elaborated more.”
At a Glance
Pricing
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