West Eugene Kennels
87309 Central Rd, Eugene, OR 97402
Amenities & Policies
Required vaccinations: Rabies, DHPP (Parvo), Bordetella (Kennel Cough)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
20 reviews analyzedWest Eugene Kennels receives predominantly positive feedback emphasizing dog happiness, caring staff, safety, playtime, and repeat use. A few negative reviews cite billing/refund handling, barking, pricing, and one uncomfortable phone interaction. No owner responses were present.
People love
Staff shoutouts
Worth noting
Billing error and inability to provide an immediate refund
“We were overcharged by $270 due to a staff error.”
Reports of persistent barking
“Dogs sometimes bark non stop.”
Negative phone interaction regarding pricing
“His tone and response made him seem almost offended when I asked if $40 per dog”
Excessive barking(2 mentions)
“Dogs sometimes bark non stop.”
Billing and refund handling
“We ultimately had to dispute the charge through our bank in order to recover the funds”
Phone communication and pricing concerns
“His tone and response made him seem almost offended when I asked if $40 per dog”
At a Glance
Pricing
Boarding
$40–$55/night
Daycare
$50–$60/day
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