West Loop Animal Clinic
2517 Ted Trout Dr, Lufkin, TX 75904
Overview
West Loop Animal Clinic is primarily a veterinary practice in Lufkin, TX led by Dr. Richards with 19 years of experience. While the Google listing indicates they offer pet boarding services and the website mentions providing 'superior veterinary and boarding services,' the website contains no specific details about boarding policies, pricing, facilities, or daycare services. This appears to be a vet clinic that may offer boarding as an ancillary service rather than a dedicated boarding/daycare facility.
Amenities & Policies
What Reviews Say
164 reviews analyzedWest Loop Animal Clinic is highly regarded for its exceptional affordability and ability to accommodate same-day emergency appointments. While the vast majority of long-term clients praise the friendly staff and Dr. Richards' expertise, a small subset of reviews highlights serious concerns regarding bedside manner during end-of-life care and specific medical diagnostic errors. Overall, it is a staple in the Lufkin community for budget-friendly, reliable veterinary care.
People love
Staff shoutouts
Worth noting
Alleged medical negligence regarding misdiagnosis of infections
“ineptitude of the staff that work there don't understand that you cannot treat a yeast with an antibiotic. My baby is in PAIN”
Lack of compassion during euthanasia/end-of-life
“we were met with a shocking lack of compassion... staff was cold and heartless regarding the situation with our pup.”
Inaccurate business hours/availability(2 mentions)
“It shows online they are open 6-8pm on Tuesdays but no one was there.”
At a Glance
Pricing
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