Miramar Beach facilities
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What's Up Dog? Miramar Beach

9970 US-98, Miramar Beach, FL 32550

4.4
149 Google reviews
Outdoor yardSmall dog areaMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

What's Up Dog? is an award-winning dog care facility with two locations in Miramar Beach and Santa Rosa Beach, FL. They offer overnight boarding (Santa Rosa Beach only), doggie daycare, professional grooming, and comprehensive training programs including board and train, private sessions, and group classes. The facility features separate areas for small dogs, outdoor play yards, and requires vaccinations including Bordetella, Distemper/Parvo, and Rabies.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies6+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Distemper/Parvo, Rabies

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:50% of reservation charged for boarding; full stay charged if cancelled or shortened
Deposit required β€” One night's stay (50%)

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount β€” $35/night for additional dog

What Reviews Say

137 reviews analyzed

What's Up Dog? is highly regarded for its premium retail selection, expert nutritional advice, and successful 'Board & Train' programs, particularly under trainer Tanner. While many vacationers praise the daycare for its convenience and photo updates, there are significant polarized views regarding the owner's communication style, which some find rude or dismissive. Serious concerns were raised in a few instances regarding grooming safety and post-boarding health, though the facility maintains a loyal local following for its community involvement and high-quality pet supplies.

Cleanliness
4.8
Value
4.7
Facility
4.6
Communication
4.5
Dog happiness
4.3
Staff
4.2
Drop-off / pickup
4.0
Safety
3.5

People love

Board & Train Success(5)Retail Selection & Knowledge(15)Vacation Convenience(6)

Staff shoutouts

Tanner(4 mentions)Steve(9 mentions)Alexa(3 mentions)Corey(4 mentions)Brandi

Worth noting

Dog self-injured (hot spot) while left unattended in a crate for several hours during a grooming appointment.

β€œour dog was still left unattended for 2 1/2 hours and chewed a huge 6 inch long open wound in his back side.”

Dog returned from boarding with severe illness/diarrhea requiring emergency vet care.

β€œWhen we picked him up we received a filthy dog with terrible diarrhea and a big bill. We had to take him to the dog emergency facility.”

Allegations of inappropriate/misogynistic comments by a trainer.

β€œthe trainer started talking about how... women can’t be in the field because they’re meant to pop out babies.”

Grooming quality/safety(4 mentions)

β€œNot brushed. Uneven. I asked to have the sanitary areas cut low. Well they did. To the skin.”

Owner/Staff attitude (Rude/Snobbish)(8 mentions)

β€œThe owners name Is Steve. He’s the short guy who is a snob and rude.”

Pricing discrepancies/High prices(3 mentions)

β€œThey have marked prices on items but then say that they’re not the actual price when you check out.”

Owner replies to 85% of reviewsdefensive tone14 repeat customers

At a Glance

Google rating
4.4/ 5
Review score
4.3/ 5
Amenities7 of 14
Reviews149
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Min puppy age

6 months

Pricing

Boarding

$65/night

Daycare

$28–$45/day

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