Whitecourt Kennels
593081A AB-32, Whitecourt, AB T7S 1N9
Overview
Whitecourt Kennels is a family-owned facility offering dog boarding, daycare, and grooming services since 2015. They provide a safe, clean, and social environment with separate spaces for small dogs and non-socializing dogs, including heated kennels, outdoor runs, and a dedicated doggy living room. Medication administration is available, and vaccinations/temperament tests are not mentioned as mandatory.
Amenities & Policies
What Reviews Say
18 reviews analyzedWhitecourt Kennels is generally well-regarded for dog happiness and grooming, with several repeat customers noting their dogs are excited to arrive. However, there are significant polarized experiences regarding customer service, ranging from 'very friendly' to reports of extreme unprofessionalism and poor communication. Potential clients should be aware of a strict payment policy and occasional difficulties reaching the facility via message.
People love
Worth noting
Unprofessional/Aggressive staff behavior during checkout
“she basically tossed my dog outside and slammed door. Never said a word.”
Communication and Responsiveness(2 mentions)
“messaged them over 2 weeks ago and haven't gotten a single reply back.”
Payment Policy Rigidity
“Made her drive all the way to my work... because they wouldn't take credit card”
At a Glance
Pricing
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