Whitestone Doghouse
12-49 150th St, Whitestone, NY 11357
Overview
Whitestone Doghouse is a comprehensive pet care facility in Whitestone, NY offering boarding, daycare, grooming, dog walking, and training services. They provide climate-controlled kennels in three sizes with 24-hour monitoring, outdoor playtime, and accommodate special needs including senior dogs and medication administration. Daycare requires temperament testing, specific vaccinations, and spay/neuter for social play.
Amenities & Policies
Required vaccinations: Rabies, DA2PP, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
322 reviews analyzedWhitestone Doghouse is highly regarded for its attentive boarding and grooming services, with many customers praising the frequent video updates and the staff's ability to handle senior or anxious dogs. While the vast majority of feedback is glowing, there are a few serious 'red flag' allegations regarding physical handling and hygiene neglect that contrast sharply with the general consensus. Overall, it is a community staple known for a family-like atmosphere and high-quality grooming results.
People love
Staff shoutouts
Worth noting
Allegation of physical abuse/intimidation by owner
โOn pickup day, the owner raised his arm near my dog. My dog ducked her head down quick. I knew she had been abused.โ
Allegation of unauthorized sedation/drugging
โpicked up my pitbull from boarding and he was drugged. He could barely stand up and when I asked what was wrong with him the owner gave me half a pink pill.โ
Severe medical neglect/hygiene infection
โHe concluded that my dog has an infection due to him sitting in his own urine/feces or laying in a cage that has not been properly cleaned.โ
Injury during grooming resulting in surgery
โWhen I picked him up he couldnโt even put his back left paw down... his knee cap is now out of place and he needs surgery.โ
Rude phone etiquette/Scheduling conflicts(4 mentions)
โThe fact that you guys honestly take no responsibility for talking to people so rudely is beyond me. You really sat there and decided to blame screaming at my sister over the phone on it being loud.โ
Grooming quality (shaving/clipping too short)(2 mentions)
โI took my ๐ for a cut and they took all his hair out. They do whatever they want.โ
Top Rated
4.9 stars from 359+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 359 reviews.
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