Wilton's Manor Doggie Daycare, Resort & Spa
2155 N Dixie Hwy, Wilton Manors, FL 33305
Overview
Wilton's Manor Doggie Daycare, Resort & Spa is a luxury dog boarding and daycare facility in Wilton Manors, FL run by a gay couple (Josh and Alan) with 12+ years combined pet industry experience. They offer cage-free grooming, daycare with separate indoor/outdoor areas for small and large dogs including a doggie pool, and overnight boarding in sleeping pods rather than crates. The 3000 square foot facility features K9Grass turf, climate control with fans and water misters, and requires temperament testing and vaccinations (Rabies, DHPP, Bordetella).
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
109 reviews analyzedWilton's Manor Doggie Daycare enjoys overwhelmingly positive reviews with a loyal repeat customer base praising their cage-free environment, attentive staff, and dogs who genuinely love attending. However, there are significant red flags including multiple reports of dogs being injured during daycare (bites/scratches requiring vet care), a grooming injury incident, and concerns about communication when incidents occur. The owners respond to every review but their tone is often defensive and occasionally hostile when addressing complaints, which contrasts sharply with their warm approach to positive reviews. The facility appears well-run for most dogs, but prospective clients should be aware of the inherent risks of group play environments and the owner's contentious approach to handling complaints.
People love
Staff shoutouts
Worth noting
Dog injured during daycare/play (bites, scratches requiring vet care) - multiple incidents across reviews 20, 21, 98, 103, 104
“My 18lbs dog came back with 5 cuts from being bitten by other dogs. Staff clearly cleaned off the blood off of my dog.”
Grooming injury - dog cut/nicked during grooming
“She literally butchered my dog and then gas lit me to think it's my problem.”
Dogs medicated/vet care provided without owner notification
“They put him in a cone WITHOUT EVER NOTIFYING ME. I happened to call to check on the dogs while I was away, and they told me that they didn't tell me because 'we didn't want to ruin your vacation.'”
Smell of urine in facility
“First of all, it smells like urine when you walk in.”
Fleas on dog after boarding
“her dog came home with fleas she had had enough”
Inconsistent pricing for grooming services
“I was charged 3 different amounts for the same service. Ranging from 40-55 dollars.”
Understaffing concerns(2 mentions)
“they are understaffed and don't actually watch the dogs”
Lack of communication about injuries/incidents(3 mentions)
“we didn't receive a single call while we were away”
Owner defensive/hostile responses to complaints(4 mentions)
“Shame on you for this terrible review. Josh & Alan, owners”
Top Rated
4.6 stars from 110+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 110 reviews.
At a Glance
Pricing
Boarding
$75/night
Daycare
$44/day
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