Windy Acres Kennels

Severe injury - puppy fractured tibia requiring 3 surgeries, $10k+ in costs, cameras not available/saved

“Her exam and Xrays showed abrasions on her inner right back leg and a fractured tibia. The Xrays were sent to a surgeon who said she needed immediate surgery.”

Kennel cough outbreaks spreading to vaccinated dogs and other pets

“Both of our dogs came home with KENNEL COUGH which then infected our other dog and our cat. All of our animals are vaccinated.”

Dogs returning with unexplained wounds and injuries

“She returned with a wound on her back leg and a cut/puncture on her backside.”

Dogs coming home severely dehydrated, starving, and traumatized

“They came home completely traumatized, pottied in our house when we don't normally have that problem with them ever, and they were dehydrated and starving.”

Filthy conditions - dogs returned reeking of urine requiring multiple baths

“Our fully housebroken dogs were returned to us utterly REEKING of urine. My wife and I spent 50 minutes cleaning them when we got home because they both needed multiple baths.”

Kennel cough outbreaks(4 mentions)

“Our German Shepherd was there for 2 days and she has kennel cough.”

Dogs coming home dirty/smelling bad(5 mentions)

“Our dogs came home dirty with that stinky spray on them that the groomers use.”

Lack of communication about issues(4 mentions)

“I called several times to check on her and each time was told that she was doing ok. When we picked her up... it was very clear that she had not been eating. What was even more alarming was that she returned with a wound... no one told me this when I called.”

Staff rudeness/unfriendliness(3 mentions)

“The front desk staff is not personable or friendly.”

Food/feeding issues(2 mentions)

“When we picked him up, almost none of his food had been used. So either they were not feeding him, or they were feeding him their food, which I had stressed not to do.”