Winston and Friendz

Allegations of physical injury during grooming (cuts/bleeding)

“Cut my dog to the bone and denied it after.”

Inadequate vaccine enforcement/Kennel Cough risk

“The very last line on it literally reads 'this facility is high risk for kennel cough' and when I asked about it I was told Winstom and Friendz does NOT require bordetella.”

Infection/Injury during boarding

“Picked up my dog with an infected gash on head and was told he played rough with another dog.”

Staff rudeness (specifically regarding 'Kyle')(6 mentions)

“I was very unhappy with Kyle’s service - he’s very rude and knows nothing about customer service.”

Strict/Inflexible pickup policies(3 mentions)

“The owners are attrociously rude... Who would stop release of a child to parents be aide it's beyond hours.”

Incomplete grooming (nails/uneven cuts)(5 mentions)

“Many times we pick him up with hair still all over him, uneven cuts, some untrimmed nails.”