Orford facilities
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Woodcrest Kennel

24 Sawyer Brook Rd, Orford, NH 03777

4.1
31 Google reviews

Overview

Woodcrest Kennel is being rebranded to Yankee's Home Dog Care Center under new ownership by Shannon, the former manager. However, the website provides virtually no actual information about dog boarding, daycare services, pricing, policies, or facilities - most pages return 404 errors and the site appears to be largely non-functional or under construction.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

28 reviews analyzed

Woodcrest Kennel shows a stark divide between legacy quality under former owners Jay & Colleen (consistently praised for exceptional, personalized care) and more recent mixed experiences. While many reviewers highlight staff who genuinely love dogs, careful attention to anxious pets, and strong safety protocols, significant concerns emerge around recent management (Shannon), with multiple complaints about rudeness, facility cleanliness issues, and dogs returning stressed. The owner response to a negative review was notably defensive. The facility appears best suited for dogs that don't thrive in high-socialization 'mosh pit' daycares, but prospective clients should weigh the mixed recent reviews against the strong historical reputation.

Safety
4.0
Staff
3.5
Cleanliness
3.5
Dog happiness
3.0
Facility
3.0
Drop-off / pickup
3.0
Communication
2.5

People love

Staff genuinely love dogs and provide excellent care(8)Attentive to individual dog needs/anxiety(4)Strong safety protocols and careful introductions(3)Great for anxious or rescue dogs that don't thrive in 'mosh pit' daycares(2)

Staff shoutouts

Jay(5 mentions)EvanSteveCam

Worth noting

Rescue operation using paid daycare/boarding space for dogs with known aggression

She uses the paid-for daycare and boarding as her own free rescue space for dogs that are know to have shown aggression.

Dog returned in poor condition - damp, smelled of urine

On Sunday I picked up a damp, blonde Lab who smelled like urine.

Dog came home severely stressed/shaking

The first time we went, my dog came home shaking and you can tell he didn't like it.

Staff rudeness/disrespectful treatment(4 mentions)

She was rude and disrespectful to my wife. My wife left in tears. Shannon talked down to her and belittled her.

Dogs coming back stressed or unhappy(5 mentions)

My two dogs came back stressed which hasn't been the case at other kennels.

Communication issues - no callback/response(3 mentions)

They never answer the phones and she even told me she would call back and she didn't.

Facility cleanliness concerns(2 mentions)

The facility smells, it's dirty, the dogs bark a lot.

Owner replies to 4% of reviewsdefensive tone5 repeat customers

At a Glance

Google rating
4.1/ 5
Review scoreInsufficient topic coverage
Amenities0 of 14
Reviews31
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

Contact facility for pricing

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