Woodland facilities
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Woodland Veterinary Hospital

445 Matmor Rd, Woodland, CA 95776

4.2
157 Google reviews
Outdoor yardPool / water playOnline booking

Overview

Woodland Veterinary Hospital operates an on-site Pet Hotel offering boarding and daycare services for dogs and cats in Woodland, CA. The facility is integrated with a full-service veterinary hospital, providing medical oversight and care including walks, cuddles, treats, and toys. Staff are present from 5:30am to 8pm with no overnight staff, and the facility features indoor play spaces and an outdoor pool area. Suite options range from small to signature sizes for both dogs and cats.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

157 reviews analyzed

Woodland Veterinary Hospital is highly regarded for its compassionate end-of-life care and welcoming atmosphere, with many long-term clients praising specific doctors like Dr. Rode. However, the facility faces significant criticism regarding administrative hurdles, including extreme phone wait times and rigid payment policies. While boarding is generally well-received, a small number of serious medical red flags and communication lapses during post-surgical recovery suggest a need for better oversight in the clinical department.

Cleanliness
5.0
Dog happiness
4.8
Facility
4.7
Staff
4.5
Drop-off / pickup
4.2
Value
3.5
Communication
3.2
Safety
3.0

People love

Compassionate Euthanasia(12)Exotic Animal Care(4)

Staff shoutouts

Rode(8 mentions)Mikovich(4 mentions)Vic

Worth noting

Medical negligence/Surgical errors

β€œMy 1 year old... was severely scolded at this facility during his neutering. A 'thermal burn' with no explanation of how!”

Inaccurate medication dosing

β€œFor a vet to prescribe a medication that is nearly twice the amount he is currently on... it would have blown out his kidneys real quick!”

Long phone hold times(5 mentions)

β€œTypical wait time if they put you on hold is over 30 minutes.”

Aggressive upselling/Urgent care fees(6 mentions)

β€œI am told they are fully booked but can schedule an β€˜urgent care’ appt for an additional $50.”

Boarding feeding errors(2 mentions)

β€œWhen I got home I went through his bag to find two meals still in his bag they only feed him once in 24 hours.”

Owner replies to 15% of reviewsprofessional tone28 repeat customers

At a Glance

Google rating
4.2/ 5
Review score
4.1/ 5
Amenities3 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

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