Southbridge facilities
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Woof And Whisker Inn

265 Dudley River Rd, Southbridge, MA 01550

4.9
81 Google reviews
Outdoor yardPool / water playAccepts puppiesMedication adminGroomingClimate controlled

Overview

Woof And Whisker Inn is a family-owned pet care facility in Southbridge, MA with over 17 years of experience offering dog boarding, doggie daycare, cat boarding, and full-service grooming. They provide climate-controlled 12x4 ft kennels with Kuranda beds, a spring-fed pond for swimming, and various extras like walks, playtime, and treats. Daily boarding rates start at $35 with cash discount, and daycare ranges from $20-30 depending on hours.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, Distemper, Parvo

Policies & Details

Hours & Billing

Drop-off hours:7am-6pm
Pick-up hours:By 9am no charge, after 9am charged
Late pick-up fee:$30
Billing method:Per calendar day

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:Charges apply for early checkout or changes without 7-day notice

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required for daycare for dogs over 7 months; boarding accepts intact dogs

Extras

Multi-dog discountTwo dogs same kennel $65/day (cash $60), three dogs same kennel $85/day (cash $75)
Senior dog accommodations
Owner operated

What Reviews Say

80 reviews analyzed

Woof And Whisker Inn receives overwhelmingly positive reviews with 95% 5-star ratings. Customers consistently praise the staff's genuine love for animals, their patience with challenging dogs (including reactive and special needs pets), and the high level of personalized care. The facility is described as clean, spacious, and family-owned, with reasonable pricing and excellent communication including photo updates. The only minor complaint involves inconsistent grooming pricing based on coat condition, which the owner professionally addressed. This appears to be a trusted, long-term care provider with many repeat customers who have been using services for years.

Dog happiness
5.0
Staff
5.0
Safety
4.5
Facility
4.5
Communication
4.5
Cleanliness
4.0
Value
4.0
Drop-off / pickup
3.0

People love

Staff genuinely cares about pets(15)Dogs love attending/daycare(12)Photo updates and communication(8)Reasonable prices(7)Patient with challenging/special needs dogs(6)Quality grooming services(6)

Staff shoutouts

Pamela(9 mentions)Jacqui(6 mentions)George(2 mentions)RyanChrissyCindyJackie

Worth noting

Inconsistent grooming pricing

Always different price for grooming

Owner replies to 3% of reviewsprofessional tone15 repeat customers

Top Rated

4.9 stars from 81+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 81 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.3/ 5
Amenities6 of 14
Reviews81
Repeat customersNumber of reviews that mention returning or being a regular customer.15

Pricing

Boarding

$35–$40/night

Daycare

$20–$30/day

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