Woofdorf Astoria Dog Hotel

Reported inappropriate handling of a dog

“Watched on their cameras as a “handler” sprayed my 9mo old dog in the face with a water when she wasn’t doing ANYTHING wrong.”

Reported threatening response to a negative review and poor communication

“Unhappy with the service and communication from this business. Upon posting a honest review of my experience I was told a lawyer may be contacted for deformation of character, so I'll keep the details of my experience to myself, but would not recommend this facility.”

Allegation of inadequate supervision and dishonesty

“Owners lie and dont watch the dogs.”

Reported odor/cleanliness problem

“50/50 did smell awful after one night had to give him a bath”

Poor application communication and customer service

“management couldn’t even respond properly to my application, definitely wouldn’t let you care for my pet. Customer service is huge! This place has zero. No thank you!!”

Communication and customer service(3 mentions)

“management couldn’t even respond properly to my application, definitely wouldn’t let you care for my pet. Customer service is huge! This place has zero.”

Cleanliness or odor(2 mentions)

“50/50 did smell awful after one night had to give him a bath”

Concerns about supervision and trust(2 mentions)

“Owners lie and dont watch the dogs.”

Handling and safety concerns(2 mentions)

“Watched on their cameras as a “handler” sprayed my 9mo old dog in the face with a water when she wasn’t doing ANYTHING wrong.”