Woofers Pet Resort - Rapid City (Black Hawk)
7181 Black Hawk Rd, Black Hawk, SD 57718
Overview
Woofers Pet Resort is a 24/7 staffed, cage-free facility in Black Hawk, SD, offering dog boarding, daycare, grooming, and training. Features include climate-controlled indoor areas, outdoor play yards, and daily text updates for owners. The facility emphasizes safety, socialization, and personalized care for a home-like experience.
Amenities & Policies
Policies & Details
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What Reviews Say
29 reviews analyzedWoofers Pet Resort is exceptionally well-regarded for its cleanliness, high-quality turf facilities, and transparent communication through daily video updates. Customers frequently praise the staff's ability to exhaust high-energy dogs and successfully integrate social-learning pups into the pack. While one review raised concerns regarding training collar policies and rigid scheduling, the owner provides detailed, professional rebuttals emphasizing transparency and safety.
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Staff shoutouts
Worth noting
Use of shock/bark collars without explicit owner consent per incident
“they admitted to using bark and shock collars on pets, including puppies, at their discretion and without consulting the owners.”
Strict pickup/drop-off windows
“First, they strictly control pick-up times. This approach feels unreasonable and unkind.”
Top Rated
4.8 stars from 28+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 28 reviews.
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