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Woofs Wags & Wiggles

Name: Woofs Wags & Wiggles
Address: 100 Joyell Dr, Elmira, NY 14903, Elmira, NY, 14903, US
Telephone: +1 607-857-1701
Rating: 4.3

100 Joyell Dr, Elmira, NY 14903

4.3

120 Google reviews

Grooming

Overview

Woofs Wags & Wiggles is a dog boarding and daycare facility in Elmira, NY established in 2017 by Tara Radford. The facility offers boarding, daycare, and grooming services, accepting intact dogs as long as females are not in heat. Weekly tours are available on Fridays at 3pm.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Requirements

Spay/neuter policy:Separate play for intact

Extras

Owner operated

What Reviews Say

107 reviews analyzed

The facility receives polarized feedback, with a large majority of long-term clients praising the staff's dedication to socialization, training, and the 'exhausted' state of dogs after daycare. However, a significant cluster of critical reviews reports severe safety failures, including lost pets, medical neglect, and poor sanitary conditions. While daily regulars seem highly satisfied, boarding services appear to carry higher risks regarding communication and pet health monitoring.

Dog happiness

4.5

Staff

4.2

Value

4.0

Drop-off / pickup

3.8

Facility

3.5

Communication

3.0

Cleanliness

2.5

Safety

1.5

People love

Socialization and Training(12)High Energy/Exhaustion(15)Accommodating and Caring Staff(20)

Staff shoutouts

Tara(22 mentions)Rebecca(4 mentions)Danielle(3 mentions)

Worth noting

Pet death and severe neglect allegations

“My dog died the night I picked him up after apparently vomiting all weekend and they never called me.”

Lost/Escaped dogs

“Now 2 dogs have 'mysteriously disappeared' with no trace while in her care.”

Unreported injuries (bites/lacerations)

“when we picked him up... there’s a huge bite hole on him, and the thing is they didn’t even tell us.”

Medication failure

“I picked up my dog today to find out they never gave her her meds that she needs every day.”

Hygiene and Odor(4 mentions)

“The place smells of urin from the moment you walk in... dogs were given back to me covered in urine and fecal matter.”

Lack of phone communication(5 mentions)

“Let's start with the fact they never answer their phone. Communication needs a vast improvement.”

Dehydration/Hunger upon return(3 mentions)

“when we got home, he ran to his water bowl like he hadn't had a drink all day.”

Owner replies to 85% of reviewsprofessional tone28 repeat customers

At a Glance

Google rating

4.3/ 5

Review score

3.4/ 5

Amenities1 of 14

Reviews120

Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Contact facility for pricing

Contact

Visit Website +1 607-857-1701 100 Joyell Dr, Elmira, NY 14903

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