Woofur Holistic Pet Care Centre
661 Chrislea Rd Unit 7-9, Vaughan, ON L4L 0C4
Overview
Woofur Holistic Pet Care Centre is an award-winning holistic pet care facility with two locations in Vaughan and Markham, ON, offering doggy daycare, boarding, grooming, training, and holistic therapies. They provide cage-free, luxury boarding with separate daycare rooms for different sizes and energy levels, require temperament assessments, and offer 24/7 online booking. Their facility features outdoor fenced areas, fire safety systems, and staff are Pet First Aid certified.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
127 reviews analyzedWoofur is highly regarded by long-term clients for its holistic approach to pet wellness and high-quality daycare, with many owners reporting significant health improvements in their dogs. However, there is a stark divide in customer experience; while many praise the 'one-stop-shop' convenience, a vocal minority reports issues with grooming injuries, unexpected 'handling fees,' and a perceived condescending tone from management. The facility is noted for being exceptionally clean and professional, but potential clients should be aware of the owner's tendency to provide lengthy, defensive rebuttals to negative feedback.
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Staff shoutouts
Worth noting
Physical injury during grooming (cuts/bleeding)
“They cut my dog during his visit on his eyelid and didn’t even inform me about it until I called them asking why he is bleeding.”
Allegations of inappropriate handling/physical discipline
“The owner believes in kicking dogs when they jump. “They are just dogs” is what I’m told.”
Foreign objects left in pet after grooming
“revealing cotton deep inside his ear. I had to use tweezers to remove it a week later.”
Handling fees for 'difficult' dogs
“they charged us a “handling fee” because they said our dog was “difficult”.”
Condescending tone from ownership/management
“Putting up with the condescending tone from the owner Michelle was not worth the subpar services.”
Aggressive upselling of holistic products/consults
“They upsold us on a “better” food and osteopath... both of which seemed questionable at best.”
At a Glance
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