Your Dog's Best Friend

Dogs were reportedly moved during the stay without prompt notification.

“The main issue is that they moved them without telling us.”

Reviewer reported feeling intimidated and unsafe during an interaction with the owner.

“I felt like things were escalating and I was extreamly scared.”

Reviewer reported loss of contact and care information during transition.

“Somehow looses information in transition for contact and care of our dogs.”

Reviewer expressed concern about the condition of common kennel areas.

“the common kennel in the first place was because they were gross”

Communication about changes during boarding(2 mentions)

“The main issue is that they moved them without telling us.”

Information handling and care instructions(2 mentions)

“Previous owners ran the establishment better.. Seemed to not be able to follow simple instructions.. Somehow looses information in transition for contact and care of our dogs.”

Perceived cleanliness and condition of common kennel

“The reason why we didn't go that route with the common kennel in the first place was because they were gross”

Owner conduct

“This owner was rude, unkind, and very aggressive.”