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Yuppy Puppy Pet Spa & Boarding

Name: Yuppy Puppy Pet Spa & Boarding
Address: 1653 Celanese Rd, Rock Hill, SC 29732, Rock Hill, SC, 29732.0, US
Telephone: +1 803-980-7387

1653 Celanese Rd, Rock Hill, SC 29732

4.5

78 Google reviews

Grooming

Overview

Yuppy Puppy Pet Spa & Boarding is a family-owned pet care facility in Rock Hill, SC operated by Sanjay & Tivanie Vyas since 2008. They offer dog boarding for short-term, extended, or overnight stays, as well as professional grooming services including baths, cuts, styling, ear cleaning, and sanitary trims. The facility emphasizes personalized attention and treats all pets like family.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

78 reviews analyzed

Yuppy Puppy Pet Spa & Boarding enjoys overwhelmingly positive reviews with 66 of 78 reviews giving 5 stars. Customers consistently praise the caring staff, excellent grooming results, fair pricing, and strong communication including photo updates. The few negative reviews cite phone communication issues, one grooming injury, and a tail injury claim. The owner responds professionally to all negative reviews. Many customers are repeat clients who have used the facility for years, with dogs who genuinely enjoy visiting.

Dog happiness

4.9

Staff

4.9

Cleanliness

4.8

Facility

4.7

Value

4.7

Drop-off / pickup

4.6

Communication

4.3

Safety

3.8

People love

Staff treats dogs like family / exceptional care(15)Excellent grooming results(12)Great communication / updates provided(10)Reasonable prices / good value(8)Dogs happy and comfortable / love coming back(12)Flexible drop-off/pick-up times(5)Owner is professional and knowledgeable(6)

Staff shoutouts

Tivanie(8 mentions)Tavonni(2 mentions)T

Worth noting

Dog injured while in facility care - tail injury required surgery

“We noticed that one of our dogs has a minor cut in his tail... He had to have surgery and his tail shortened twice! Several hundred dollars in vet bills”

Grooming injury - puppy clipped on private area, developed infection

“My puppy was clipped on his private area... My puppy ended up with an infection and $94 vet fee”

Dog nipped during grooming

“Nipped our dogs a few times.”

Difficulty reaching by phone / poor communication(3 mentions)

“They do not answer their phone... They wont call back... I called and left 3 messages, each time getting a voice mail.”

Unable to tour facility before booking

“I do plan to work with them but wish I could see the facility.”

Long booking wait times

“You can't get in for a month or better”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone28 repeat customers

At a Glance

Google rating

4.5/ 5

Review score

4.6/ 5

Amenities1 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Contact facility for pricing

Contact

Visit Website +1 803-980-7387 1653 Celanese Rd, Rock Hill, SC 29732

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