Victoriaville facilities
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ZenCanin

330 Rue du Saguenay, Victoriaville, QC G6T 1T6

4.5
105 Google reviews
Grooming

Overview

ZenCanin is a pet boarding and daycare facility located in Victoriaville, Quebec offering dog and cat boarding, dog daycare, grooming services, and care for small animals. They provide a warm, safe environment with individual enclosures available. Pricing ranges from $17-36/day for daycare and $33-65/night for boarding, with multi-dog discounts available.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Checkout time:12pm
Late pick-up fee:Half-day additional charge applies after 12pm
Billing method:Per night

Extras

Multi-dog discountDiscounted rates for 2+ dogs

What Reviews Say

105 reviews analyzed

ZenCanin is highly regarded for its ability to handle anxious and fearful dogs, with many owners noting their pets return home calm and well-socialized. While there are historical red flags regarding safety and health under previous management, the new ownership (since October) is exceptionally proactive in responding to feedback and improving standards. The facility is praised for its cleanliness, grooming services, and the genuine affection the staff shows toward the animals.

Dog happiness
4.9
Cleanliness
4.8
Value
4.8
Staff
4.7
Facility
4.6
Communication
4.2
Drop-off / pickup
4.0
Safety
3.8

People love

Anxious/Fearful dog care(4)Post-stay 'Zen' state(6)Grooming/Scent(4)

Staff shoutouts

MelodyAmélie

Worth noting

Unwanted pregnancy during stay

requested monitoring for one of our females in heat, she came back with an unwanted pregnancy.

Health concerns (Kennel Cough)

Came home very, very sick with kennel cough... and $400 from the vet.

Unattended facility/Security

no one at reception, no one in the kennel... anyone could have stolen him too!

Communication/Phone responsiveness(3 mentions)

The only annoying thing is that they never answer the phone…

Management transition issues(5 mentions)

We've been the new owners since October and a lot has changed for the better

Owner replies to 98% of reviewswarm tone8 repeat customers

Top Rated

4.5 stars from 105+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 105 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.5/ 5
Amenities1 of 14
Reviews105
Repeat customersNumber of reviews that mention returning or being a regular customer.8

Pricing

Boarding

$33–$65/night

Daycare

$17–$36/day

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